The [New] Advanced Communication Course

The Advanced Communication Program builds upon the foundational skills introduced in the basic communication course by delving deeper into the principles of effective communication and leadership. This program is designed to address the complex challenges faced by EMS organizations, such as disengagement, high turnover, and the difficulties of motivating a diverse workforce.

In this program, participants will explore the "inside-out" understanding, which emphasizes that our thoughts create our experiences and that effective communication begins with self-awareness and understanding our own state of mind. By shifting focus from external circumstances to internal thought processes, leaders can foster a more positive and engaging organizational culture.

The program will cover advanced topics such as agenda-less listening, deep listening practices, and the importance of recognizing and letting go of distracting thoughts. Participants will learn to listen for greatness in others, create a culture of curiosity and engagement, and focus on system-level changes rather than individual psychology.

Through interactive sessions and group activities, leaders will develop skills to influence others, coach effectively, and design systems that promote a thriving organizational environment. The Advanced Communication Program aims to transform EMS organizations into places where individuals feel valued, motivated, and eager to contribute, ultimately leading to a more energized and engaged workforce.