While geared for EMS professionals, I enrolled in this course as a public safety communications supervisor. Everything mentioned in writing and videos is relevant to the communications environment. Well done! Highly recommend those who do not have adequate supervision or leadership courses available to enroll and complete this free training course. I like how each lesson was short and to the point - makes things stick more
- John Korman, 911 Public Safety Communications Supervisor, MiniCourse Participant
A 7 Day Online Experience
Given the nature of the work you do, doing more with less is adding enormous stress on everyone in your organization, especially the leaders. You do not need the added stress of interpersonal difficulties and conflict. Focusing on communication will enable your organization to transform its culture at all levels.
When you are aware of the Three Little Known Communication Strategies Guaranteed to Breathe Life into Your Organization you can begin to change the nature of the conversations in your organization, which will start you on a path to creating a magnetic organization where people will want to participate.
Robbie MacCue, FP-C, MBA, is the cofounder of the EMS Leadership Academy, and cohost of the EMS Leadership Summit, an annual virtual conference attended by over 7,000 people in 28 countries around the globe. Robbie served as the president of a non-profit EMS organization for 14 years in Upstate New York. Currently, he is a paramedic assistant chief with the Town of Colonie EMS Department. Robbie graduated with a master's degree from Case Western Reserve University’s Weatherhead School of Management in its Cleveland Clinic healthcare leadership program. For more information and resources, visit www.EMSLeadershipAcademy.com or www.EMSLeadershipSummit.com.