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Mini-Course: Breathing New Life Into Your Organization
Getting Started
Understanding the Problem
What to Expect (5:00)
Background - Just think about it...
Unit 1 - The Foundation of Communication is Listening
Conscious Listening - Part 1
Conscious LIstening - Part 2
Unit #1 Exercise
Unit 2 — The Keys to Clarity in Challenging Situations
Clarity: Separating Data from Assessments
Unit 2 - Exercise
Unit 3 — Little Known Strategy - Focusing on What Works
The Secret Sauce – Focus on What Works (3:53)
Unit #3 Exercise
Unit 3, Exercise #2
Bonus Strategy
Develop Members’ Communication Skills (3:30)
End of Course Survey
Completion
Unit 3, Exercise #2
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